Gemma and I have just returned from a round the world tour for a global project. This gave us a lot of opportunities to use, analyse and discuss the pros and cons of the in-flight entertainment systems of the different airlines we travelled on (what else are two user experience researchers to do on a flight?).
Here are some of our thoughts:
- Personal in-flight entertainment systems are essential. The patience for coordinated viewing and straining your neck into the right angle are long gone.